Privacy Policy
Last updated: November 5, 2025
Welcome to Knot Haven Co! Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect
We collect any and all information that you enter on this Website. We collect the following information about you:
| Category of information | Specific piece of information |
|---|---|
| Identifying information | Name |
| Identifying information | Postal / Shipping address |
| Identifying information | Phone number |
| Identifying information | IP address |
| Identifying information | Email address |
| Internet or other electronic activity | Information regarding your interaction with our website or application |
How we may use your information
We may use the information that you provide us for the following:
- To process and fulfill orders
- To send updates, offers, or newsletters (if applicable)
- To improve products and website experience
- To comply with legal obligations
- Enforcing our Terms of Service;
- Participation in surveys and contests;
- Performing services;
- Providing customer service;
- Resolving disputes;
- Verifying customer information;
- Analytics;
- Marketing and advertising.
With whom we share your personal information
We use secure payment processors and take reasonable steps to protect your personal data from unauthorized access, alteration, or disclosure.
Sale of your information
We do not sell your personal information. We may share limited data with trusted third parties (such as payment processors or shipping partners) only to complete your order or provide services.
Cookies
Our website may use cookies to enhance your browsing experience and analyze traffic. You can choose to disable cookies through your browser settings.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Exercising your rights
You can request access to, correction of, or deletion of your personal information by contacting us. You can also unsubscribe from our emails at any time.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
Questions
If you have any questions about this Privacy Policy, please contact us at the email in the footer of the website.